By accessing and using our Italian pizza delivery service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Users must provide accurate and complete information when placing orders, including correct delivery addresses and contact details. You are responsible for ensuring someone is available to receive the delivery at the specified location. Users must treat our delivery personnel with respect and courtesy.
Our delivery service operates within designated geographical areas and specified hours. We reserve the right to refuse service or cancel orders at our discretion. Delivery times are estimates and may vary due to weather conditions, traffic, or high demand periods. We are not liable for delays beyond our reasonable control.
All content on our website, including but not limited to recipes, images, logos, text, and design elements, are protected by copyright and trademark laws. Users may not reproduce, distribute, or create derivative works without express written permission. Our brand name, logo, and proprietary recipes remain our exclusive intellectual property.
All prices are subject to change without notice. Payment is required at the time of order placement or upon delivery, depending on the selected payment method. We accept various payment methods but reserve the right to refuse certain forms of payment. Refunds are processed according to our refund policy for valid claims only.
Our liability is limited to the value of your order. We are not responsible for consequential, indirect, or punitive damages arising from our services. This includes but is not limited to loss of profits, business interruption, or personal injury not directly caused by our negligence. Our maximum liability shall not exceed the total amount paid for the specific order in question.
We collect and process personal information in accordance with applicable privacy laws. Your data is used solely for order processing, delivery coordination, and service improvement. We implement appropriate security measures to protect your information but cannot guarantee absolute security of transmitted data.
Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than court proceedings. The arbitration shall be conducted in accordance with established arbitration rules. Both parties agree to attempt good-faith negotiations before initiating formal dispute resolution procedures.
We reserve the right to modify these terms at any time without prior notice. Continued use of our services after modifications constitutes acceptance of the updated terms. We may terminate or suspend services to any user who violates these terms or engages in fraudulent activities.